Careline : 012-941 9909   | EN 中文

Delivery Areas & Charges

West Malaysia :

Free delivery will be provided for any purchases RM100 and above in a single receipt on Bai Zi Gui TCM Online Platform. For purchases below RM100, delivery will be charged at RM10 per trip.

East Malaysia (Sabah & Sarawak) :

Free delivery will be provided for any purchases RM200 and above in a single receipt on Bai Zi Gui TCM Online Platform. For purchases below RM200, delivery will be charged at RM20 per trip (East Malaysia courier fees for Inner grace is varied from standard charges RM20 at incremental RM5 per bottle, starts from 5th bottle onwards)

Orders paid for before 5pm shall be sent out on the day itself. For orders paid after 5pm, they shall be sent out on the following day. You can expect to receive your orders in 2-3 days. If your delivery address is out of town, courier companies shall take 3-4 days to deliver your items. We seek your kind understanding.

When filling out your member details, please enter the correct delivery address as we shall refer to it when making the delivery. Shall your items be sent to the wrong address, kindly contact Bai Zi Gui Customer Service Hotline at 012-941-9909 or email to info@baizigui.com.my so our customer service representatives can make arrangements for re-delivery.

If your item is found to be defective or unsatisfactory, kindly return it to Bai Zi Gui Headquarters within 7 days and we shall refund you the full amount upon confirmation of error on our part to protect our customers’ interests.

Contact Address:

BZG WELLNESS SDN. BHD. (1106433-W)
B-6-11, Street Mall, One South, Jalan OS,
Taman Serdang Perdana Seksyen 6,
43300 Seri Kembangan, Selangor, Malaysia.

Courier Companies:

http://www.gdexpress.com
http://my.ta-q-bin.com

Bank Transfer Account:

CIMB A/C No:8007247282 BZG Wellness Sdn Bhd

Maybank A/C No:512987010538 BZG Wellness Sdn Bhd