Shipping and Return

Returns Policy

Orders paid for before 3pm shall be sent out on the day itself. For orders paid after 3pm, they shall be sent out on the following day. You can expect to receive your orders in 2-3 days. If your delivery address is out of town, courier companies shall take 3-4 days to deliver your items. We seek your kind understanding.

If your item is found to be defective or unsatisfactory, kindly return it to Bai Zi Gui Headquarters within 7 days and we shall refund you the full amount upon confirmation of error on our part to protect our customers’ interests.If you have any further questions, please kindly contact Bai Zi Gui Customer Service Hotline at 012-941-9909 or email to [email protected]

Shipping

West Malaysia

The delivery fees is based on item's weight.Free delivery will be provided for any purchases RM100 and above in a single receipt on Malaysia No.1 Wellness E-Store.

East Malaysia (Sabah & Sarawak) :

The delivery fees is based on item's weight.Free delivery will be provided for any purchases RM250 and above in a single receipt on Malaysia No.1 Wellness E-Store.